Account Manager

At Cubiks, part of PSI Talent Management, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services.
PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

The successful candidate will be reporting to the Business Development Manager and will be responsible for managing and growing existing and acquiring new clients. This is a great opportunity for an entrepreneurial individual who wants to build a career in HR Consulting with an international team who are full of energy and enthusiasm.

What you'll be doing...

 

To be successful you will need to:  

  • Develop close relationships with as senior people as possible in each of your accounts
  • Have face to face meetings with your clients on different levels in accordance with the Account Management plan
  • Analyse client information to bring new and innovative ideas to your clients
  • Deliver excellent sales presentations
  • Record all potential opportunities in the company’s CRM system so we can make data-driven decisions and measure you against your KPIs
  • Ensure your CRM records are always up-to-date and accurate
  • Execute accurate and timely forecasting for your client accounts 
  • Work closely with the business development, delivery and project management consulting teams to ensure alignment on all client projects

What you will be doing:

  • You will consult with both new and existing clients understand client’s needs, design and propose professional solutions, negotiate and ultimately close commercial agreements
  • You will manage the pipeline, driving prospects through the stages of the sales cycle
  • You will manage accounts and projects and support delivery or implementation of client solutions
  • You aim to build long-lasting relationships with senior stakeholders from your client base who have ultimate responsibility for the HR strategy 
  • We pride ourselves on ‘customer intimacy’. You can demonstrate that you clearly understand the client’s strategic HR objectives and can pin-point the right solution to help them overcome potential obstacles in order to achieve their goals
     

What you'll bring...

Educational background: 

  • Educated to Bachelor or Masters level


Account Management: 

  • Proven track record of acquiring and growing client accounts ideally in the field of professional services
  • Experience in managing client accounts combining an online and offline offering 
  • Good experience in client relationship management 
  • Experience of  building new relationships with current clients at all levels and in different HR related areas for: recruitment; L&D; director, manager and executive levels

 

Customer Focus:

  • Understand the clients’ business objectives & the issues they face
  • Think ahead for clients and pre-empts their needs
  • Spot and maximise opportunities and gain commitment from the client
  • Agree & implement performance measures, in advance, for all work with the client

 

Communication:

  • Excellent verbal & written communication skills in Dutch and English
  • Strong presentation skills
  • Able to deal with ambiguity (internal & external)
  • Clear communication within the Dutch consulting team & business as a whole

 

Organisation & Planning:

  • Account plans for all clients with strategies agreed and in place
  • Multi-task & hit all deadlines

 

Organisation & Planning:

  • Account plans for all clients with strategies agreed and in place
  • Multi-task & hit all deadlines
  • Accurate record keeping & up-to-date CRM; reporting & feedback cycle

 

Teamwork and Personality:

  • Support other team members to hit their objectives
  • Interest in and understanding of psychometric concepts 
  • Ideally attuned to the latest and most relevant thinking in HR Information Systems and other relevant subject areas
  • High level of achievement, drive and motivation
     
 

What we're offering...

  • Join a company where we live our values of People Matter, Working Together, Creating Solutions and International Perspective on a daily basis
  • You will work in a truly international environment but still get to know your colleagues live and in colour. With across the globe we combine the great experience a multinational company can offer with a close-knit team of people who know and support each other
  • We really care about the development and growth of our employees and will work with you to give you new experiences, challenge you and help you develop personally and professionally
  • We ask for flexibility and provide it in return offering working from home arrangements and flexible working hours across the globe

Come see for yourself! 

APPLY HERE